We are here to help. Whether your PocketLab is still under warranty or not, we want to help get it working again as quickly and easily as possible. If you are having a hardware problem, please fill out this form to get the repair process started right away. We will be in touch soon to assist.


Repair Request

Three-Year Limited Warranty

PocketLab Sensors carry a three-year limited warranty. During the warranty period for the original owner, Myriad Sensors will replace the item if there is a defect in materials or workmanship.

Products that are sold by PocketLab but manufactured by someone else have a one-year warranty (or longer if the manufacturer supports a longer warranty).

The PocketLab warranty does not cover abuse, neglect, accident, or products altered outside of our factory.

Rechargeable batteries are covered for one year.

After the three-year warranty period, PocketLab still wants your students to succeed. Even if you are out of warranty, please fill out the form above and we will be in contact with you!

Contact us for any warranty questions.



Unopened returns can be sent to PocketLab within 30 days of purchase and will be refunded minus a 10% restocking fee. Opened items can be returned and refunded within 30 days at the discretion of PocketLab.